Recent Posts

The Bethesda Fire Department Has Been Protecting The Community Since 1926 And They Have A Few Cooking Tips For You

5/5/2021 (Permalink)


According to the Bethesda Fire Department, cooking is the number one cause of home fires and home injuries.

Here are a few things they want you to know

Unattended cooking is the leading factor in home cooking fires.


Ranges accounted for the largest share of home cooking fire incidents.


Frying poses the greatest risk of fire.


Thanksgiving is the peak day for home cooking fires.


Two-thirds of home cooking fires started when food or other cooking materials caught fire.

Understanding Fire


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring will test the soot to determine which type of smoke damage occurred.

The cleaning procedures will then be based on the information identified during pretesting.

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today – SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring (301) 530-7400

24 Hour Emergency Water Damage Service

3/25/2021 (Permalink)

Read time: 1 minute

SERVPRO provides 24-hour fire and water damage restoration service

SERVPRO is available 24 hours a day, 7 days a week for every size water emergency. When coping with water damage, it is important to act quickly. A few hours of delay will significantly increase the severity of the water damage.

We know that when you call us, you might be confused, stressed, or vulnerable. You need the assistance of a professional to help you navigate this situation. SERVPRO specializes in water damage restoration.

What to Expect

When you call, we will ask you a series of questions about your water damage emergency. These inquiries will assist us in determining what equipment and services to carry, as well as how many qualified SERVPRO Professionals will be required.

Our SERVPRO Representative will ask several questions:

  • Your name and contact details
  • Your insurance details (if applicable)
  • The water-damaged home's or business's street address
  • When was the flooding or water damage that occurred?
  • What was the source of the water damage (if known)?
  • Is there power available (on-site)?

About SERVPRO of Bethesda/Potomac and SERVPRO of Chevy Chase/ Silver Spring

SERVPRO specializes in repairing residential and commercial property after a fire, smoke, or water damage incident. Our team is well-versed in property damage repair. From initial and ongoing training at SERVPRO's corporate training facility to routine IICRC-industry certification, you can be confident that our staff is prepared to restore your land.

Water Damage: Clean Water vs. Contaminated Water

3/23/2021 (Permalink)

Don't leave your property to chance if you have water damage. Call SERVPRO of Bethesda/Potomac and SERVPRO of Chevy Chase/Silver Spring. In the meantime, take the following steps to help mitigate or avoid more harm as you wait for help.

Damage from Clean Water:

  • If necessary, turn off the water supply or contact a trained professional to do so.
  • If access to the power distribution pane is protected from possible electrical shock, turn off circuit breakers for wet areas of the house.
  • Using a mop and a blotting motion, remove as much excess water as possible.
  • After removing lamps and tabletop pieces, wipe excess water from wood furniture. Remove and prop up wet upholstery cushions for even drying. Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Damage from Contaminated Water:

  • Avoid any interaction with sewage and sewage-contaminated products and do not walk through contaminated areas because you can spread damage to unaffected areas.
  • If there is a risk of spreading dirty air, do not turn on the HVAC system.
  • Do not use household fans to dry the structure; air flow may disperse pollutants. If exposed to polluted areas, discard any food and/or items for personal hygiene and cleanliness.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

The Top 3 reasons your Roof might be leaking

3/22/2021 (Permalink)

Roofs are often prone to water damage, which can lead to structural and mold problems if not handled. Water can penetrate building materials surrounding a roof in many ways, the top three of which are:

  • Water tanks that are overflowing or dripping
  • Condensation in your house
  • Gutter and downspout clogs

Most roof leak problems can be avoided by performing routine inspections of the attic/roof area on a regular basis.

If you notice damage and need skilled repairs, contact SERVPRO.

We Pick Up the Phone, Ready to Help!

Call Today

We recognize that when you call us, you might be confused, stressed, or vulnerable. You need the assistance of a professional to help you navigate this situation. SERVPRO has the specialized water damage expertise and experience to assist you through this difficult period. We specialize in water damage restoration; in reality, it is the foundation of our business.

What to Expect

When you call, we will ask you a series of questions about your water damage emergency. These inquiries will assist us in deciding what equipment and services to carry, as well as how many qualified SERVPRO Professionals will be necessary.

Our SERVPRO Representative will ask several questions:

Your name and contact details

Your insurance details (if applicable)

The water-damaged home's or business's street address

When was the flooding or water damage that occurred?

What was the source of the water damage (if known)?

Is there power available (on-site)?

Small Toilet Leaks = Major Problems

3/18/2021 (Permalink)

Small toilet leaks can quickly escalate into major problems with your house.

We've all seen it: the first hint of a leaking toilet when cleaning the bathroom. Water may affect a bathroom floor due to a slow drip in the supply line, dripping around the base of the toilet, or condensation from a loose joint.
Small toilet leaks can quickly escalate into major problems with your house. If the leak persists, it may damage the subfloor and, in some cases, the framing. Inspections of your home's toilets regularly will detect leaks until they cause harm that must be fixed.

If you come across a repair that needs professional assistance, Call SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring

We Answer the Phone Ready to Help

We know that when you call us, you might be confused, stressed, or vulnerable. You need the assistance of a specialist to help you handle this situation. SERVPRO has the advanced water damage expertise and experience to assist you through this challenging period. We specialize in water damage restoration; in reality, it is the foundation of our business.

What to Expect

When you call, we will ask you a series of questions about your water damage emergency. These inquiries will assist us in determining what equipment and services to carry, as well as how many qualified SERVPRO Professionals will be required.

Our SERVPRO Representative will ask several questions:

  • Your name and contact details
  • Your insurance data (if applicable)
  • The water-damaged home's or business's street address
  • When was the flooding or water damage that occurred?
  • What was the source of the water damage (if known)?
  • Is there power available (on-site)?

About SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring

SERVPRO specializes in restoring residential and commercial property after a fire, smoke, or water damage incident. Our team is well-versed in property damage repair. From initial and ongoing training at SERVPRO's corporate training facility to routine IICRC-industry certification, you can be confident that our staff is prepared to restore your property.

Learn More About Our Highly Trained Restoration Specialists >

Water Damage Restoration for Commercial Properties

3/16/2021 (Permalink)

Reading time: 1 min 49 sec

Water can flood a commercial space in a variety of ways. Perhaps a pipe burst or a sprinkler device fails and starts dumping water overnight, causing high levels of water to increase. Extreme weather can also cause unwanted indoor moisture to reach a commercial building.

When it comes to water damage mitigation, extracting water is important. During the extraction process, SERVPRO's water removal technicians use the best equipment available in the industry.

Learn more about our Water Damage Repair and Restoration >

Our Process

First and foremost, when our team arrives on the scene of an emergency, we make certain that the work environment is secure for our technicians, staff, and the company. At that point, we begin the cleanup process by removing as many hazards as possible from the region. Entry to areas that are not protected is limited. To emphasize dangerous areas, caution signs are posted.

The root of the issue has been resolved. A plumber is called to repair the problem if it is caused by defective sprinklers or a pipe break. If rainwater enters the building through a broken or exterior wall, we will board up the hole for you so that the moisture is fully blocked and will not enter the building again.

We then begin the extraction process with either a portable or truck-mounted extractor. Portable extractors get used for places that are difficult to get to or if parking a van at your business is impossible. Portable extractors weigh 40 to 90 pounds and they hold 5 to 12 gallons of wastewater with a vacuum power of lifting approximately 12 feet of water in height.

Truck-mounted extractors are used for large-scale projects involving large volumes of water. Vans equipped with extractors park near an entrance to your house, and the vacuum hose is drawn in for extraction. Truck-mounted extractors weigh 500 to 1,100 pounds and have waste storage tanks capable of holding 60 to 100 gallons. These extractors have greater vacuum lift capabilities and can extract up to 16 feet of water.

About SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring

SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring. offers 24-hour services. We will complete the water extraction work during non-business hours. This procedure does not have to impede the company's operations. The water is extracted one small portion at a time. This also allows for a portion of your building to remain open at all times. Call SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring and at 301-530-7400 for expert assistance with water removal from your building so that we can take care of your industrial water extraction problems “Like it never even happened.”

Protect Your Pets From A Fire

3/12/2021 (Permalink)

Help to save your pets and consider these tips when leaving your home

Keep pets close to the entrances while you're away from home.

Keep your pet collars and leashes ready in case your pet needs to be saved by firefighters

When you leave your pets home alone, keep them in areas or rooms near the exits where the firefighters can quickly spot them.

Save rescuers time by attaching the pet warning window to the cling and write down the number of pets inside your house and connect the static cling to the front door.

Prevent Your Pets from Starting Fires

The National Fire Protection Association estimates that almost 1,000 home fires are accidentally caused every year by pet owners. The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

  • Extinguish Open Flames
    Pets are typically curious about cooking appliances, candles, or even a fire in your fireplace. Ensure that your pet is not left unattended by an open flame and ensure that any open flame is absolutely extinguished before you leave your home.
  • Remove the stove knobs
    Be sure to remove the stove knobs or protect them with the covers before you leave the house-the stove or stove is the number one piece of equipment where your pet can start a fire.
  • Invest in Flameless Candles
    These candles have a light bulb rather than an open flame, and they take the danger of your pet knocking on a candle. Cats are famous for starting fire when their tails turn on lit candles.
  • Protected Young Pets
    Keep them protected from potential fire hazards when you're away from home, such as in cages or behind child gates in secure areas.

Our Fire Damage Restoration Services

Because each situation of smoke and fire damage is slightly different, each needs a unique solution tailored to particular circumstances. We have the tools, skills, and experience to repair fire and smoke damage. We will treat your family with love and respect, as well as your property with care.

Do you have questions about Fire, Smoke, or Soot Damage? Call us at 301-537-7400

Be Storm Smart, Be Storm Ready

3/11/2021 (Permalink)

Read time: 1 minute

Severe weather can happen at any moment, anywhere. Every year, Americans cope with the average of the following violent storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling, deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, resulting in about 500 deaths each year and about $15 billion in damages. * Knowing the risk of extreme weather, taking action, and being an example are only a few actions you can take to be more prepared to save your life and help save the lives of others.

Know Your Risk.

The first step to being weather-ready is to consider the type of hazardous weather that can affect where you live and work, and how weather can affect you, your company, and your family. Check the weather forecast regularly, get NOAA Weather Radio, and read more about Wireless Emergency Alerts. Severe weather comes in several ways, and your shelter plan should cover all kinds of local hazards.

Take Action. 

Take the next step in extreme weather preparedness by designing a communication plan for your home or company. Put together or buy an emergency kit. Keep confidential documents and valuables in a secure location.

Be an Example.

Once you've taken steps to plan for extreme weather, share your story with your colleagues and family, and friends on Facebook or Twitter. Your tale of preparedness will encourage others to do the same thing.

Facts provided by Weather.gov

Storm Warnings 101

3/11/2021 (Permalink)

Read Time: 1 minute, 6 seconds

Storm Alerts can pop up anywhere: TV, mobile phone warnings, radio, etc., but do we understand what these warnings mean? Know these meanings so that you are prepared for any storm:

Different Storm Warnings

Tornado Watch

Conditions are ripe for tornadoes in the watch region. Tornadoes associated with hurricanes and tropical storms are usually a major cause of death and injury.

Tornado Warning

Visually or on the radar, a tornado was detected. Usually, it was given for a county. If a tornado WARNING is released where you live, GET THE MIDDLE OF THE LOWEST FLOOR OF THE STRONG BUILDING IMMEDIATELY!!!

Severe Thunderstorm Watch

Conditions are ripe for severe thunderstorms in the watch region.

Severe Thunderstorm Warning

There is a severe thunderstorm in or on the way to the warned area. Treat this as a warning tornado!

Flash Flood Watch

Flash floods are likely to take place in the near future. Be alert to rising water and be prepared to evacuate to high ground.

Flash Flood Warning

Flash floods are occurring or expected to occur in the near future. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!

High Wind Advisory

Windy conditions may be present in the advisory region. This usually results in unsafe driving conditions, especially in (but not limited to) large vehicles. Also, avoid sailing anywhere in the advisory area.

High Wind Warning

Windy conditions may be present in the advisory region. This usually results in unsafe driving conditions, especially in (but not limited to) large vehicles. Also, avoid sailing anywhere in the advisory area.

SERVPRO Again Named Top 10 Overall Franchise in Nation, #1 in Category

3/7/2021 (Permalink)

Hard work pays off! SERVPRO returns to Entrepreneur Magazine’s top 10 overall franchise in the nation, plus  #1 in the cleaning and restoration industry for the 21st year!

“During a year when many businesses were negatively impacted, slowed, or closed due to the COVID-19 pandemic, the SERVPRO system of MVPs adapted and took the brand to greater heights based on our collective goal—to help people in their times of greatest need and make it "Like it never even happened," CEO Rick Isaacson said.

When stadiums, shopping centers, and small business owners started calling SERVPRO to disinfect their properties, we moved quickly to launch a new program. We began to develop a COVID-19 disinfecting protocol with insight from industry groups.  Next thing you know, businesses started posting "Certified: SERVPRO Cleaned" badges in their windows and on their websites.

Learn more about the "Certified: SERVPRO Cleaned" program

“When COVID forced much of the world to slow down or step back, our team stepped up and did what it took, whether that was cleaning businesses so they could reopen safely or disinfecting first responders’ vehicles – many of those at no cost – to give back to those working every day to keep us safe.” CEO Isaacson continues.  

While we honor being named the 10th best franchise system in the country, we're not going to rest here. We will continue working tirelessly to reach our goal of becoming the #1 franchise system on the planet!