SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring Employee Photos
Hollie Butler
Hollie is the General Manager of SERVPRO. She has been with SERVPRO since 2011, and has held a number of positions throughout the company since joining. Hollie is a certified Microbial Remediation Supervisor (ACAC), and certified in Water Damage Restoration, Applied Structural Drying, Fire/Smoke Restoration, and Odor Control (IICRC). Additionally, Hollie recently became certified as an Asbestos Supervisor.
Michelle Kinnard
Michelle is the Office Manager at SERVPRO. She has been with SERVPRO since 2011, and has held a number of positions throughout the company since joining. She has many years of experience in the customer service industry. Michelle is IICRC certified in Water Damage and also holds an Xactimate Certification. She coordinates communication between departments and oversees billing, job file audits and human resources.

Thomas Murphy
Title: Disaster Relief Specialist
Years @ SERVPRO®: 5 years
Certifications: Commercial Cleaning, Chemical Usage, Upholstery/Carpet Cleaning
Hobbies: Spending time with family, including all 3 of my dogs. Aside from that, being a self-proclaimed handy-man, I could be found working on a home project.

Leonce Koyakosso
Title: Disaster Relief Specialist
Years @ SERVPRO®: 5 years
Leonce regularly visits some of our Montgomery County and Prince Georges County clients and is always ready to help you handle any size disaster.

Steven Adams
Title: Disaster Relief Specialist
Years @ SERVPRO®: 6.5 years
Hobbies: Spending time with his family
Steven, A proud United States Navy Veteran and even prouder father of two, Has procured D.C largest residential and commercial properties from Fox News office on North Capitol to the recent Washington Metro Transit Authority.
When not responding to emergencies, Steven helps prepare clients to prevent and minimize any emergency.
“I take great pride and joy and helping others, so working for SERVPRO is a blessing to me and all I serve”

Dan Lucas
Title: Sales & Marketing Representative and a Disaster Recovery Specialist
Years @ SERVPRO®: 3 years
Hobbies: Playing Rec Ice Hockey and spending quality time with his wife and two daughters
Disaster Relief Specialist
Pictured here are:
Four of our Disaster Relief Specialists and the Director of Marketing at our trade show booth in April of 2017. We attend trade shows to better connect with people who may be in need of our services.