SERVPRO of Bethesda, Potomac and SERVPRO of Chevy Chase / Silver Spring Employee Photos

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Hollie Butler

Hollie is the Vice President of SERVPRO of Potomac. She has been with SERVPRO since 2011, and has held a number of positions throughout the company since joining. Hollie is a certified Microbial Remediation Supervisor (ACAC), and certified in Water Damage Restoration, Applied Structural Drying, Fire/Smoke Restoration, Odor Control (IICRC), and Asbestos Supervisor.

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Cody Wood

Title: General Manager - Mitigation

Years @ SERVPRO®4

Certifications: Water Restoration Technician (WRT), Applied Microbial Remediation Technician (AMRT), Applied Structural Drying (ASD), Trauma and Crime Scene Technician (TCST), Commercial Drying Specialist (CDS), Fire & Smoke Damage Restoration (FSRT), & Odor Control Technician (OCT)

Hobbies: Traveling, mixed martial arts, weight lifting, & spending time with family

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Draven "Dre" Marlow

Title: Resource Manager

Years @ SERVPRO®5 years

Certifications: WRT, TCST, HST

Hobbies: scuba diver for 12 years and volunteer firefighter for 8 years

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Ruth Carcamo

Ruth Carcamo is the Office Manager for SERVPRO of Potomac.

Ruth has held various positions with SERVPRO® starting as a Recon Administrative Assistant and now as the Office Manager; the five years with SERVPRO have been an experience in which she has grown and learned. 

Her favorite color is blue. She enjoys spending time with her children, fiancé, and fur babies. Ruth is currently in school working towards her Bachelor's degree in Business Administration. In her spare time, if she is not out having fun with her family or doing school work, you can find her involved with her church or reading a good book. 


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Thomas Murphy

Thomas Murphy Regional Sales Manager for SERVPRO of Potomac.

I have served for SERVPRO of Potomac as a Sales & Marketing Representative for 8 years, and it has been both an adventure and pleasure. Before this, I’d worked for SERVPRO of Virginia and Baltimore as a warehouse manager.

My favorite color is green, and overall most of my fulfillment has come from helping others, particularly those that have suffered a loss related to our services.

To aid in any form of relief is refreshing, to say the least!

I enjoy spending time with my family, my dogs and working on home projects.


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Melissa Pepe

Melissa Pepe is a Sales & Marketing Representative for SERVPRO of Potomac. Her passion for helping others and her experience with biotoxin illness led her to her current role at SERVPRO. Now she helps our clients gain awareness of the impacts of environmental incidents, such as water leaks and mold, and supports them through our disaster recovery processes, including fires. She enjoys creating strong/impactful, long-lasting/thriving relationships with those she serves and is proud to be a part of the Disaster Recovery Team. 

Outside of work, you will find Melissa enjoying the sun, exploring new places and activities, learning mind-body connection techniques and neuroscience, and blogging to expand awareness to others / share her knowledge with others. As a creative problem-solver, she enjoys brainstorming out-of-the-box solutions and experimenting with performance or health-boosting hacks.