Recent Water Damage Posts

Small toilet leaks can turn into Large issues with your home

2/22/2019 (Permalink)

Small toilet leaks can turn into Large issues with your home

We've all seen it, the first sign of a leaking toilet as we are cleaning the bathroom.  A slow drip in the supply line, leaking around the base of the toilet, or even condensation coming from a loose joint can cause water to affect a bathrooms floor.

If the leak continues it can cause damage to the sub floor and in some cases even the framing.

Routine inspections of your home's toilets can identify these leaks before they cause damage that  needs to be repaired.

If you do run into a repair that needs professional help give us a call!

We Answer the Phone Ready to Help

Call Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

The Top 3 reasons your Roof might be leaking

2/22/2019 (Permalink)

Roofs are often susceptible to water damage that can lead to structure and mold issues if not addressed.  There are several ways water can infiltrate building materials surrounding a roof and the top 3 are:

  • Water pipes leaking or dripping
  • Condensation inside your home

  • Clogged gutters and downspouts

Most of the issues relating to a roof leak can be avoided by doing routine inspections of the attic/roof area on a regular basis.

If you do spot damage and are needing professional repairs call SERVPRO for help.

We Answer the Phone Ready to Help

Call Today


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

Advanced Technology and technicians can often times save a floor

2/22/2019 (Permalink)

The kitchen lights turn on as you rub the sleep out of your eyes and stumble towards the coffee maker.  Two steps in you realize the smooth wooden floor you’ve walked across every morning for the last two years now feels different.

The smooth, dry floor you are accustomed to is now a cupped bundle of lumber that feels like it’s been soaked in the bathtub.  You quickly realize that the dishwasher you turned on as you went to bed the night before has been leaking water all over the kitchen.

The wood has begun to swell and buckle and your plans for a quiet Saturday morning reading the paper quickly turns into a call to SERVPRO for help.

For a lot of companies replacing a floor is the first choice to repair.  It seems like the quickest way in the moment, but there are weeks ahead of a compromised kitchen as replacement flooring is order.  

There is a better choice though!  With skilled technicians and the latest in drying technology, SERVPRO can oftentimes dry the wood floor in place using a complex system of Dehumidifying Mats places on the floor and hooked up to a labyrinth of air hoses.

If you find yourself in this situation give SERVPRO a call, go ahead and make that coffee, we’ll be there soon to help get your life back to normal.

Faster to your Central Seattle Water Damage Event

2/22/2019 (Permalink)

SERVPRO  provides 24 hour fire and water damage restoration services.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO  arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO 

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Basement Leaks can affect your Home's Health

2/22/2019 (Permalink)

Basements can completely flood, have a slow leak, or there’s just have an odd smell in the air – keeping your basement healthy and dry is one of the most important maintenance items you should keep up with.

Here are some places that your basement can leak:

  • Top of the Wall
  • Window Wells
  • Wall Cracks
  • Tie Rod Holes
  • Honeycomb
  • Sewer Pipe
  • Mortar Joint
  • Water Pipes Conduits
  • Floor Cracks
  • Sump Pump
  • Floor Drain
  • Floor & Wall Joint
  • Plugged Drain Tile

If you do find elevated moisture levels in your basement, give SERVPRO a call.

We Answer the Phone Ready to Help

Call Today


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?


About SERVPRO


SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Use extra caution when navigating flooded roads during a storm

2/22/2019 (Permalink)

 

Driving on the roads during a storm doesn't seem like that big of a deal to some.  Getting home is often the biggest concern on someone's mind and choosing an alternate route just doesn't seem efficient.

When flood waters raise it is hard to distinguish just how high the water level is.  Underestimating the power of a few inches of rain has left more than one Seattle area driver stranded in the middle of the river flowing road.

Always pay attention to the emergency ponderer's warning signs on roads and back trails.  Using extra caution when signs aren't present reduces the risk of being stranded as well.

When water levels flood roads and buildings sustain damage, SERVPRO is your choice for repair and mitigation.

Why SERVPRO?

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Seattle, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Water Damage In Bedroom

8/23/2018 (Permalink)

drying carpet and walls

This picture depicts a water damage scene in which our SERVPRO of Bethesa/Potomac  team was called out to after water leaked into the bedroom.  The carpet was saturated upon arrival so the team jumped into action.  When this happens, the carpet must be dried out and in this case, the wall needed to be dried also.  After the moisture readings were complete,  the team pulled the carpet back from the wall and begin to set up the drying equipment.  In this scenario, the carpet is dried with different equipment that the SERVPRO of Bethesa/Potomac teams brings with the to the site.  As you can see in this picture, the carpet is lifted as the equipment sends air under it.  This helps the carpet dry more quickly and efficiently.   The wall is being dried with the equipment also.  This customer was very pleased with the results from our work and was surprised that we were able to work so quickly to get this job finished for them

Get Prepared!

8/23/2018 (Permalink)

Be prepared for any type of storm!

Common Types of Damaging Storms in the U.S.

Are You Covered?

Check your insurance policy and make sure you are covered for all the types of storms that affect your areas. Some insurance policies do not cover flooding and earthquakes. Fortunately hail, windstorms, tornadoes and hurricanes are typically covered by most insurances. We recommend that you check your individual policy and have a good understanding of your level of protection, and purchase additional protection if necessary.

Storms Can Cause Damage

  • It is common for the average U.S. citizen to have already experienced a severe hailstorm or witnessed the damage hail can cause to homes, automobiles, businesses and other property. Hailstorms can cause great amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage
  • Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage
  • Ice storms produce freezing rain that coats everything in its path with a layer of glaze ice. Generally speaking, if a storm causes accumulation of more than a quarter inch on exposed surfaces, the storm can be classified as an ice storm. This type of accumulation can cause broken tree branches, power outages and other hazardous conditions.
  • Lightning storms are a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages
  • Blizzards are severe winter storms that combine heavy snowfall, with high winds and freezing temperatures. The combination of cold, wind and snow damages homes, businesses and automobiles. Heavy snow can produce dangerous conditions, including roof collapse.
  • Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.

Don’t let storms sneak up on you. Be prepared!

An Emergency Checklist

6/11/2018 (Permalink)

5/15/2017

·       Water (one gallon per person per day)

·        Food (non-perishable 3-day supply)

·        Manual can opener

·        Battery operated radio, preferably a NOAA Weather Radio

·        Flashlight and extra batteries

·        First aid kit

·        Whistle to signal for help

·        Clothing

·        Dust masks or bandanas

·        Plastic sheeting, garbage bags and duct tape

·        Wrench or pliers to turn off utilities

·        Hygiene items

·        Important documents; copies of insurance policies,     identification and bank account information

·        Cash

·        Fire extinguisher

·        Matches in a waterproof container

SERVPRO of Bethesda / Potomac is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO® Named Top Franchise Opportunity in Restoration Services Category for the 15th Consecutive Year

5/3/2018 (Permalink)

SERVPRO receives top ranking in the Restoration Services industry for the 15th consecutive year.

Sue Steen, SERVPRO Industries, Inc., chief executive officer, said the company also achieved the number 12 spot overall in the prestigious rankings, standing out in a record-breaking group of more than 1,020 franchises qualified for the 2018 list.

The purpose of the Franchise 500 list is to use objective and quantifiable measures of a franchise operation to help would-be entrepreneurs identify franchise investment opportunities.

"SERVPRO’s financial strength and stability, growth rate, and system size all contribute to the company’s success, and by extension to the success of its franchisees,” said Steen. “The commitment to excellence starts at the top and carries through to the service each franchisee provides to each and every customer."

Steen says key differentiators set SERVPRO apart from the competition, making it a strong business opportunity for both existing franchisees and would-be entrepreneurs. Those differentiators are:

  • SERVPRO’s strength as a brand, enabling the company to form national partnerships with organizations like the PGA TOUR®.
  • SERVPRO’s commitment to being a learning organization, helping franchisees plan, track, and deliver best-in-class services to consumers.
  • SERVPRO’s focus on continued technological development and support, resulting in industry-leading proprietary software and systems.

Water Damage: Clean vs Contaminated

5/2/2018 (Permalink)

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Bethesda/Potomac. Consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water:

·         Shut off the water source if possible or contact a qualified professional to do so.

·         Turn off circuit breakers for wet areas of the building, if access to the power distribution panel is safe from potential electrical shock.

·         Remove as much excess water as possible by mopping and blotting.

·         Wipe excess water from wood furniture after removing lamps and tabletop items.

·         Remove and prop up wet upholstery cushions for even drying.

·         Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Damage from Contaminated Water:

·         Avoid all contact with sewage and items contaminated by sewage.

·        Do not walk through contaminated areas, as you could spread damage to unaffected areas.

·         Do not turn on HVAC system if there is a possibility of spreading contaminated air.

·         Do not use household fans to dry the structure; air flow could spread contaminants.

·         Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Inspection and Water Damage Assessment done by SERVPRO

3/15/2018 (Permalink)

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Flooding

8/16/2017 (Permalink)

Did you know that it only take 1-2 inches of water to begin damaging your property?

Storms and heavy rains can cause heavy flooding in such a short period of time. A perfect example of this is in Lousiana currently. They had 2 feet of rain that fell consistently for 3 days, and within a 72-hour time span the streets were flooded. The National Weather Service is warning that rivers will stay in flood stage for days

Flooding means that not only will a homeowner have to think about the current situation of being displaced from their home and losing some of their personal belongings, but the results after the water is gone. Standing water is a breeding ground for bacteria.

Once the water has subsisded the presence of dirt, grime, bacteria and mold will be present. The level of these things depends on how long the standing water is left unattended.

After the waters have subsided and before you immediately enter your home refer to this checklist.

1. Watch out for wild animals, poisonous snakes that may have entered the home, check thru the debris.

2. Watch out for plaster, loose ceiling structures and document everything for yourself and for insurance purposes.

3. Throw away any food, anything that may have come in contact with the flood waters, anything in the fridge.

4. Check electrical systems, gas leaks, sewage and water lines all for damage.

August Is National Water Quality Month

8/8/2017 (Permalink)

In the United States most of us are fortunate to have fresh drinking water available to us, and this is due to the thousands of water systems working hard to make that happen.

Most of our tap water is safe due to the regulations and standards set by the Environmental Protection Agency thru the safe drinking water act. This protects our water supplies as well as the sources of where our drinking water comes from.

You can help do your part by making an effort to keep your water sources clean. Using non-toxic house products, not dumping things other than water down storm drains, and not flushing medication down the toilet or sink are just a few things you can do to keep the water in your area clean.

For more info visit:

http://www.drinktap.org/blog/searchtag/national%20water%20quality%20month.aspx

Large Loss Division

8/7/2017 (Permalink)

SERVPRO of Bethesda/Potomac Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. 

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Good thing we are one of these Commercial Large Loss facilities.

The Large Loss team consists of large-loss specialists that are highly trained. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and highly trained crews. 

Some of our clients for the Commercial Large Loss program include:

The Pentagon

Hospitals

Hotel Industry

Universities

Municipalities

Property Management